Shipping, payment and delivery
SHIPPING AND PAYMENT
• Basic shipping fee is 4 €
• Shipping to Slovakia 7 €
• Payment to Slovakia: to our EUR account or by card online
• Payment in cash upon personal collection is free of charge
At the address Libušino údolí 110, 623 00 Brno (link to mapy.cz)
By courier company GLS:
Most of our prints, reproductions and paintings are transported by GLS courier. The phone number of their call centrum is 840 123 456. You can also track your shipment on the GLS website.
Larger shipments, meaning those where the height of the package is more than 90 cm, are sent by Toptrans.
Delivery procedure by courier GLS:
1) As soon as we dispatch your parcel (every day at about 12.00), we will inform you by email that the parcel will be delivered the next working day.
2) If the package is for a private address, the driver should contact you by phone on the day of delivery.
3) If he or she does not reach you, he or she will leave a sticker in your mailbox or by your doorbell with the dispatch contact and notification of the failed delivery, and you should receive an email and text message with the next steps.
4) We are also happy to send your parcel to GLS outlets. A list of these locations - ParcelShops - can be found here. There are hundreds of them, so you will almost always find a suitable one.
DISCOUNTSBonus on your next order
After your first order you will receive a coupon with a bonus on your next order. This bonus is calculated as a tenth of the value of the pictures purchased. The bonus is non-transferable and cannot be combined with any other discounts. The bonus is linked to your email - you must use this address in your new order! The bonus is not automatically deducted during the order process - you must request it in the order! You can use the bonus up to one third of the value of the pictures.
We are happy to price commissioned works or large quantities of paintings individually.